Kennisbank
Subscriptions
I am trying to take out a subscription and I also have a discount code. Can I use these together?
Unfortunately, these don’t both work at the same time. If you take out a subscription, there is an automatic discount...
How long will I be bound by my subscription / When can I cancel?
After the second delivery, you can make any adjustment you want, change, pause or stop. You do this by logging...
Do you deliver outside The Netherlands?
At the moment, we only deliver in The Netherlands, excluding the Waddeneilanden (Wadden Islands)
I have taken out a subscription with you but I cannot pay for it (anymore), what now?
If the direct debit does not work for whatever reason, the order will unfortunately not be delivered. Therefore, notify in...
What does pausing my subscription mean?
If you pause your subscription you will not receive any more deliveries, but we will keep your information in our...
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